Email & SMS policy

Template for review — have it checked before launch.

Consent (Canada — CASL)

We only email people who opt in with an unticked checkbox and confirm by double opt-in. We record when, where and how you subscribed. Every email names the sender, includes our mailing address and a working one-click unsubscribe, and unsubscribes are processed right away (always within 10 business days).

United States — CAN-SPAM

Emails have accurate sender/subject lines, identify themselves as promotional where needed, include our postal address, and honour opt-outs within 10 business days.

Text messages (TCPA / CASL)

Texts are sent only after you give separate, express written consent with your number. Recurring automated messages; frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase. We send texts only during reasonable hours in your time zone.